The Youth Fairy Privacy Notice

The Youth Fairy will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect data relevant to you/your child’s therapy which will be stored on a password protected and encrypted drive or cloud-based server. The information that we collect includes but is not limited to name, address, email, phone number and circumstances around which you/your child requires therapy.

Why we need your data

We require this data to create a tailored therapy session to fit your/your child’s needs and outcomes. Data regarding contact information and addresses are taken to allow us to reach in the event of a change in circumstances or for us to pass on to the emergency services should you/your child inform us outside of a session that you are currently a risk to the safety of yourself or others. We will not collect any personal data from you/your child we do not need in order to provide and oversee this service to you/your child.

What we do with your data

All the data processed will remain confidential between you/your child and the therapist, however, the therapist may talk about your case with all your personal information redacted in a supervision capacity with their supervisor/supervision team (other therapists) in order to provide you with the best service possible. We will not pass your/your child’s data onto any other person or organisation without your explicit prior consent.

How long we keep your data

We are required by our governing association membership to keep records of our clients for adults for 8 years from the completion of their therapy. For clients under the age of 18, we are required by GDPR law to keep records until they turn 21 or for 8 years from the end of their therapy (whichever is greater).

This includes both information about why you/your child are seeking therapy and the notes taken at your/your child’s session. Paper documents will be scanned and stored electronically and then will be shredded upon completion of your/your child’s therapy.

What are your rights?

If at any point you believe the information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Info@theyouthfairy.com

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office.